Title: Troubleshooting Your HOGWORKZ Underglow Kit
Having trouble with your HOGWORKZ LED Underglow Kit? Don’t worry, we’re here to help! Follow these steps to troubleshoot the issue and get your lights back up and running in no time:
1. Check the Fuse
Start by inspecting the fuse in the lighting system. Try removing and reinserting it to see if that resolves the issue. If the lights flash and then turn off again, move on to the next step.
2. Try Re-Syncing
Use the remote control to re-sync the system. Press and hold the “D” button for a few seconds to reset the controller. This can often resolve connectivity issues and get your lights working again.
3. Send a Video (Optional but Helpful)
If the problem persists, consider recording a short video showing the malfunction. This can be incredibly helpful for our support team in identifying the issue and providing a solution more quickly.
4. Contact Support
If you’ve tried the above steps and are still experiencing issues, don’t hesitate to reach out to our customer support team. Be sure to provide your order number, a detailed description of the problem, and any troubleshooting steps you’ve already taken. Our team will be happy to assist you and guide you through the next steps to get your smart home lighting system back on track.
HOGWORKZ committed to ensuring that you have the best experience with our products, and we’re here to support you every step of the way. Don’t hesitate to get in touch if you need assistance!